Customer work.
Connected from the start.
AI agents handle conversations and prepare the work.
Your people review, decide and move business forward.
People and agents work from the same customer context.
CRM and ERP software.
Connected by AI agents.
CRM keeps your customer relationships and sales pipeline in view. ERP connects enquiries, supplier quotations and orders. AI agents help with calls and email, while your people review decisions and own the next step.
Explore the complete workflow with Aster Equipment, a fictional customer. Your demo changes stay in this browser.
Start the customer storyYour workspace.
On your phone.
Keep work moving when you are away from your desk. Review calls, find customer details, manage tasks and read your inbox in the Terramine Desk mobile apps.
Open orders and documents, or ask Desk a question. Your phone connects to the same workspace your team uses on the web.
On a Mac, the desk also opens in a window of its own, with tabs and notifications. See the Mac app
Explore the phone apps
Android
See Android screens
iPhone
See iPhone screensActual app screens with fictional demo data.
Your workspace, one conversation away.
Chat with Terramine Desk to find information, understand what's happening and get work done across CRM, calls, email, orders and tasks.
Built-in tools connect the AI to your workspace records and actions. Ask in your own words: the assistant can look up information, bring the context together and prepare changes for your approval.
Review proposed plans before confirming. Small edits to the open record can apply immediately; enabled automation follows its configured rules.
Discuss your workflowWhat you can ask
- What happened with this customer?
- Which enquiries still need a reply?
- Create a deal and a follow-up task.
- Schedule a callback for tomorrow.
- Summarise this email and its attachments.
Explore the tools.
See how they work together.
AI voice agents that keep every conversation connected.
AI voice agents answer incoming calls and call customers back, in their language, in a workspace that already knows the customer. Every call leaves a transcript, an English translation, a summary and a next step on the customer record.
Explore AI voice agents
Turn sales emails into the next action.
Terramine Desk is a shared sales inbox with an AI email assistant. It summarises every email and attachment, drafts the reply in the customer's language and turns an enquiry into an order. Email, WhatsApp and team chats arrive in one window, connected to your customers, tasks and orders.
Explore Inbox
AI that helps your team understand customers and follow through.
A B2B CRM where every company, contact, lead and deal sits beside the calls, emails, chats, tasks and orders that explain the relationship. AI agents fill it in as they work; your team sees the next action.
Explore CRMFrom customer enquiry to quotation — with AI doing the preparation.
A trading ERP that connects the customer's enquiry, supplier RFQs, supplier quotations, costing, the customer quotation, purchase orders and stock in one workflow. AI reads the documents; your team approves each step.
Explore ERP & orders
Turn the next step into a task — with AI.
Task management for sales teams: every callback, promised reply and delivery check gets an owner, a due date and a link to the customer, call, email or order that created it.
Explore Tasks
AI prepares the work. Your team stays in control.
Human-in-the-loop AI for sales: agents prepare the work, and your team sees what is ready, what needs a decision and who owns the next step. Nothing important goes out without a person.
Explore Human controlChoose the tools around your workflow.
When comparing options, look past the feature list. Check how calls, customer records, supplier responses and orders work together. Capabilities and costs vary by provider and configuration.
| Primary focus | Phone conversations | Customer enquiries | Supplier workflow | Pricing | |
|---|---|---|---|---|---|
| CRM and ERP suites | Customer relationships and operations | Check native calling and integrations | Check email capture and order entry | Check procurement modules and integrations | Varies by suite, modules and users |
| AI receptionists | Answering and routing calls | Check supported languages and handovers | Check where captured enquiries are stored | Check links to your procurement system | Check subscriptions and usage charges |
| Order-entry automation | Extracting order details from documents | Check links to your calling system | Check supported formats and review steps | Check how supplier responses are handled | Check document volumes and setup fees |
| Terramine Desk | Calls, email, CRM and trading ERP | AI calls linked to customer records | Draft orders from PDFs, photos or lists | Supplier requests and responses linked to orders | Per-workspace plans, with included usage and overage charges |
Use this as a buying checklist. Confirm the features, integrations and commercial terms you need with each provider.
The next person
has the context to continue.
A transcript, a source email and a customer record give the team the context behind the task.
Open the customer record